The Numbers Don’t Add Up For Restaurants: Third-party Delivery Apps

How restaurants profit using third-party delivery apps like Uber Eats, DoorDash, and Grubhub is a mystery to some. The numbers simply don’t add up.

The restaurant industry’s razor thin margins coupled with insanely high commissions and service fees is a perfect storm for any restaurant, especially during these times of pandemic.

So how exactly do we go about it? Why do some restaurants make it with third-party delivery apps while others shuttered their doors for good? Let’s start with the cost of running a restaurant business.

The Average Cost of Running a Restaurant Business

Restaurants are among the lowest in terms of profit margin. Believe it or not, 90% of the total revenue is actually spent by restaurants on things like food and beverage, payroll, bills, and upkeep. That leaves them with a measly 10% or less.

Here’s a rundown of the average cost of running a restaurant business. To illustrate, we’ll use a typical small quick serve restaurant (QSR) with a staff of less than 10 and a monthly sales average of $30,000.

Food and beverage costs35%$10,500
Payroll costs30%$9,000
Other controllable expenses12%$3,600
Occupancy costs9%$2,700
Depreciation4%$1,200
TOTAL $27,000

In this example, the owner pays himself around $3,000 depending on actual sales. This is the profit after all expenses have been deducted from the gross revenue. Some of these expenses are either fixed or variable or semi-fixed. Rent, insurance, and loan payments are fixed expenses while repairs, marketing, and taxes are not. Salaries and utility bills, on the other hand, are considered semi-fixed expenses.

Getting that much needed cash flow during the pandemic is a matter of survival for millions of restaurants across the globe.

That means trying every possible way to bring more business through the door whether it’s curbside pickup, online orders, or using third-party delivery apps like Uber Eats, Doordash, or Grubhub.

Let’s see what happens if we try to put third-party delivery apps into the picture.

How Much Restaurants Pay for Food Delivery Apps

Food delivery app is a hot topic in the restaurant community. For some it’s a game-changer because it levels the playing field for everybody. Others, however, aren’t so happy, particularly with the 30% to 35% commissions plus other charges.

Here’s a rundown of what restaurants actually pay using these apps. This is based on an actual summary sent to a food truck owner in Chicago on March 2020.

46 Prepaid Order$1,042.63
Commission– $206.51
Delivery Commission– $94.99
Processing Fee– $38.52
Promotions– $231.00
7 Order Adjustment– $131.19
Commission$9.75
Delivery Commission$4.88
Processing Fee$1.49
Promotions$20.00
Pay me now fee0.00
46 Orders in March$376.54

People were shocked to know how much these food delivery apps are costing the business – way, way more than the advertised 30% commission fees!

The food truck owner is literally operating at a loss! No wonder many restaurant owners were crushed during the pandemic all the while using these food delivery apps.

Let’s say you want to include third-party delivery apps into your budget. There are two ways to go about it.

You’ll either have to take it as part of your payroll cost (30%), in which case you’ll reduce your workforce and work extra hard with just a few people or work alone as a one-man band.

The other option is to use it primarily as a customer acquisition tool or as an alternative for dine-in or take out to supplement your restaurant’s income (50/50 or 60/40, and so on).

Hence, you might include it in one of your controllable expenses (12%), i.e. advertising, albeit a very expensive one. Later in this article, we’ll introduce you to the third option which would allow you to take advantage of third-party delivery apps and regain control of your restaurant’s income.

Why Restaurants Struggle with Third-Party Delivery Apps

So why are some restaurants making more with third-party delivery apps while others are losing big time?

Aside from sky high fees and commissions, some food delivery apps make it impossible to compete with other restaurants or circumvent the app by encouraging customers to order directly from them at a cheaper price.

So for instance, in one particular lawsuit filed againsts some of these delivery apps, it showed they have a non-competing clause (“No Price Competition Clause” or “NPCC”) where restaurants agree to keep their check-in prices consistent with the menu items in the app.

In other words, instead of helping, these apps might actually hurt your loyal customer base who’ll have to put up with your marked up items even when they’re coming in to check in or pick up their order.

Here’s how much restaurants bump up the price while subscribed to the service.

Another reason is that, as an advertising platform, it can put a big hole in your marketing budget. It’s just too expensive, especially for a small restaurant who just got started.

Before the pandemic, you can get away not using any of these apps. But since the new reality came, it became more of a necessity – or rather a necessary evil. Restaurants are now caught between a rock and a hard place, so to speak.

Lastly, these apps seem to favor more popular restaurants or those with a big enough customer base and a sizeable income.

These allow them to bid higher and stay top of mind, and they have economies of scale to make up for the high cost of using the app. There’s a sweet spot where you start feeling the gains of using these app. Otherwise, it becomes a slow slide to the bottom.

A Smart Way to Use Third Party Delivery Apps

We’re not here to discourage you from using third-party delivery apps. In fact, you can keep using it if it helps with getting more business to your restaurant. We’re offering a better way to help you transition from using third-party delivery apps to doing your own food delivery.

You might not expect this to come from us but using third-party delivery apps is actually a great way to learn the ins and outs of food delivery. We’ve devoted an entire article about the 10 Delivery Apps Your Restaurant Must Try.

The third option we told you about is learning how to do your own food delivery while using third-party delivery apps. Now you might be tempted to jump right away into doing your own deliveries.

While it’s a good way to get rid of delivery apps and commission fees, you might actually find that it puts a lot of stress on your staff, especially if it’s your first time doing it.

Moreover, you’d have to spend a lot of money building your own online food ordering and delivery system, including those that didn’t work or required a lot of fixing.

To give you an idea, Panera Bread spent more than $100 million to develop its own online ordering system. It paid off eventually in 2016 and now they’re offering $5 to as low as $3 flat rate on all food deliveries.

Enough said, here’s a much better way of doing it.

The 7 Steps to Doing Your Own Food Delivery

We’ve prepared a short video that explains the whole process. Watch till the end and try to visualize how you’re going to apply this for your own restaurant.

Here’s the gist of how it’s done from start to finish.

Step 1: Get your own food delivery app.

Step 2: Develop your kitchen and front of house processes.

Step 3: What food delivery service options will you use?

Step 4: Who will do your delivery and how?

Step 5: Food packaging and delivery bags

Step 6: Have a delivery, curbside pickup, and takeout menu.

Step 7: Tips and Fees

Need Small Business Advice?

We want to reach out and talk with you through our FREE 45-minute business consultation where we can discuss some solutions to get you through the new reality.

We lay out every possible means to keep you in business, whether it’s through LinkedIn, Facebook, Twitter, email series, sales funnels, landing pages or business directories.

Download SBD Sales and Marketing Automation App for your mobile and keep tabs on your business anywhere, anytime.

10 Delivery Apps Your Restaurant Must Try

Assuming there were 10 delivery apps you must try for your restaurant, what would they be and how would you rank them? We’ve done our homework to see which ones are worth your time, literally sifting through dozens of third-party delivery apps on Google Play and App Store.

We’ll be focusing on key areas considered crucial for your survival such as reach (total number of users), profit margin (commissions & delivery fees), and the app’s main selling point.

1. DeliveryBizConnect

10 delivery apps
  • Commission Fee: 0%
  • Delivery Fee: 0% (set by restaurant)

DeliveryBizConnect came out as a response to the call of many restaurant owners in dire need of help at the height of the pandemic. This app stands out among all others as being truly restaurant and customer-friendly. Its main goal is to help owners stay afloat by offerring zero commission fees which in turn reduces markup cost for their customers, so it’s a win-win on both sides.

By far, it’s the only app on our list that offers total control on how restaurants could profit from their businesses. They get to decide how much delivery fees to collect, minimum orders (if any), payment method, closing hours, etc. It comes with all the standard features like delivery tracking, push notifications, geofencing, curbside pickups, and even works as a contract tracing app.

DeliveryBizConnect is more than just a delivery app. It’s a full suite of tools for restaurants and similar businesses with features like CRM, sales and marketing automation, 3-page website (great for online and touchless ordering), branded mobile app, loyalty program, referral program, and has addded its newest features, the POS and Check-in/out module for contact tracing (also great for signing customers up for newsletter and updates).

DeliveryBizConnect is continuously being developed to meet the growing needs of restaurants, other businesses, and delivery drivers, especially those who have been affected by rising unemployment rates (opportunities for delivery drivers working with local restaurant owners).

2. DoorDash

  • Commission Fee: 20%
  • Delivery Fee: $5-$8

DoorDash is among the ‘Big 3’ in North America alongside Grubhub and Uber Eats. It’s currently available in more than 4,000 cities across the U.S., Canada, and Australia.

DoorDash accepts Google Pay, Apple Pay, card payments and has an optional loyalty program (DashPass) which waives delivery fees on orders upwards of $12. It has no minimum order required and offers real-time delivery tracking. Customers like it for being one of the most user-friendly and among the fastest in terms of delivery.

3. Uber Eats

  • Commission Fee: 30%
  • Delivery Fee: $2-$8

Although second only to DoorDash, Uber Eats has become more ubiquitous, connecting local restaurants to customers in more than 6,000 cities across 45 countries worldwide. Standard features include real-time tracking, hassle-free ordering, and curbside pickups.

Uber Eats accepts payments via PayPal, credit and debit cards, but is also experimenting cash payments in certain areas. Users pay a “small order” fee on orders that fall below a certain minimum. Like DoorDash, it has a loyalty program (Eats Pass) offering zero delivery fee, plus 5% off on orders $15 and above.  Customers like it just by the fact that it’s everywhere and among the easiest to come by.

4. Grubhub

  • Commission Fee: 30% (marketing fee included)
  • Delivery Fee: $4-$8 (set by restaurant)

Grubhub is among the first food delivery service predating DoorDash and Uber Eats. It’s available in all 50 states in the U.S. with 115,000 associated restaurants across 3,200 cities. Features are also very similar to Uber Eats with things like delivery tracking and curbside pickups.

Grubhub accepts card payments, PayPal, Google Pay, Apple Pay, and even cash. “Small order” fee will apply on orders below $10. It also has a loyalty program (Grubhub+) offering zero delivery fees much like in DoorDash and Uber Eats. Customers like being able to split the bill for group food orders via Venmo integration as well as quick ordering using Favorites and Quick Re-order.

5. Postmates

  • Commission Fee: 30%
  • Delivery Fee: $0.99-$3.99 (partner merchants)/$5.99-$9.99 (non-partner merchants)

Postmates connects more than 500,000 local and national restaurants and retailers to customers in 4,200 cities across the U.S. It features real-time order tracking, pickup and takeout orders as well as a loyalty program (free delivery on orders over $12 with an Unlimited Membership).

Postmates has partnered up with popular names like McDonald’s, Burger King, Taco Bell, Wendy’s and Starbucks, and only accepts Google Pay, Apple Pay, and card payments. The app collects a “small cart” fee on orders below the minimum. New customers can take advantage of the $100 delivery fee credit valid for 14 days upon redemption (code: EATNOW) which is great for customer acquisition.

6. Seamless

  • Commission Fee: 30% (marketing fee included)
  • Delivery Fee: $4-$8 (set by restaurant)

Seamless became a part of Grubhub Inc. after its merger in May 2013. It’s a much older company and had a larger market compared to Grubhub. Seamless currently partners with over 12,000 restaurants and serves 4,000 companies. It’s available in over 900 cities in the U.S.

Seamless is strikingly similar in many ways to Grubhub from the user experience to fees and payment method. One extra feature is the “Preorder” which allows customers to place an order 2 hours to up to 4 days in advance (Seamless had this feature as a catering service before the merger). It also has “Express Reorder” similar to Grubhub, and of course, Venmo integration for group orders so everyone gets their food all at the same time.

7. Skip the Dishes

  • Commission Fee: 20%
  • Delivery Fee: $4-$7 (set by restaurant/free, depending on minimum order)

Skip the Dishes is Canada’s most popular food delivery app serving more than 25,000 restaurants nationwide, including popular brands like McDonald’s, Tim Horton’s, Wendy’s, 7-Eleven, KFC, and more. It’s also available in major cities across the U.S.

Skip the Dishes comes with all the standard features like delivery tracking, curbside pickup, and re-order function. Its loyalty program doesn’t offer free deliveries but comes in the form of referral bonuses, cash backs, coupons, and discounts. Skip the Dishes is quite competitive when it comes to commission fees and delivery fees. It also offers grocery deliveries which made it one of the most-used apps during the pandemic.

8. Deliveroo

  • Commission Fee: 30% (5% when doing staff deliveries)
  • Delivery Fee: variable (distance-based)

Deliveroo is a London-based food delivery company operating in over 200 cities across 12 countries worldwide. It’s currently being used by more than 35,000 restaurants and well-known brands such as KFC and Pizza Hut. It also delivers grocery items.

Deliveroo accepts PayPal and card payments. It has the standard features like delivery tracking, curbside pickups, and has a loyalty program (Deliveroo Plus) offering unlimited free deliveries to subscribers. It also started introducing a “small order” fee on orders below $10.  Deliveroo has an “offers” tab which allows customers to find the best deals on quality food items.

Deliveroo’s selling point from a restaurant owner’s perspective is the commission fee, which makes it a great “in-between” from using third party deliveries to doing staff deliveries. This allows for a smoother transition until you’re ready to start having your own food delivery system.

9. Zomato

  • Commission Fee: 7-15%
  • Delivery Fee: 1$-2$ (USD conversion)

Zomato is an Indian food delivery service open in more than 10,000 cities across 24 countries worldwide including Canada and the U.S. Its rapid growth comes mainly from aggressive marketing, even as far as dropping the commission fee at some point for qualified restaurants.

Features are pretty much what you’d expect from similar apps such as delivery tracking but with an added “Book a Table” functionality for restaurant check-ins (available in selected markets). Zomato accepts card payments, PayPal, and Paytm. It doesn’t have a minimum order. Signing up to Zomato Pro entitles users to promos, exclusive bonuses, discounts. It also tells users what their friends were ordering and what they like best. Overall it’s a great way for getting more exposure and as a customer acquisition tool.

10. Foodpanda

  • Commission Fee: 15%
  • Delivery Fee: 1$-2$ (USD conversion)

Foodpanda is a subsidiary of Delivery Hero SE after its acquisition in December 2016. It’s based in Germany and currently working with over 27,000 restaurants across 50 countries worldwide (Asia, Europe, Latin America, Middle East, and Africa). This includes popular brands within the locality. You can think of it as the European counterpart of Uber Eats and Postmates.

Foodpanda comes with all the standard features such as delivery tracking and has a minimum order of $10. Users can also get their groceries done through the app. It has a referral program which is great for customer acquisition as well as discounts and coupons to encourage customer loyalty. By far, it’s one of the strongest competitors when it comes to commission fees and delivery fees outside Canada and the U.S.

Where Do We Go from Here?

We recommend testing these apps for your restaurant and find out which are the better ones at getting new customers. Go for two or more apps whenever possible to maximize your chances. Get familiar on how the app works and visualize how you can apply this to your restaurant when you start doing your own deliveries.

When you’re confident enough, introduce staff deliveries little by little (Deliveroo might help you with this using the 5% commission fees when doing your own delivery). Eventually, you’d be very good at handling food deliveries that you can start having your own food delivery system with your own personal branding on it.

We’ve prepared a video that explains everything in greater detail.

How to Do My Own Food Delivery vs. Using Uber Eats

Need Small Business Advice?

We want to reach out and talk with you through our FREE 45-minute business consultation where we can discuss some solutions to get you through the new reality.

We lay out every possible means to keep you in business, whether it’s through LinkedIn, Facebook, Twitter, email series, sales funnels, landing pages or business directories.

Download SBD Sales and Marketing Automation App for your mobile and keep tabs on your business in the comfort of your homes.

5 Delivery Trends to Watch in 2020

There are 5 delivery trends to watch for this year, particularly in the food delivery industry which is estimated to be worth more than $200 billion by 2025. The global health crisis has created a major shift on how we do business and restaurants have taken big bold steps to stay relevant.

Here are 5 delivery trends that will change the way we look at food industry in the years to come.

Delivery Apps

Big brands control pretty much the entire food delivery market. DoorDash (46.5%) is up top followed by Uber Eats (25.7%), Grubhub (22.8%), and others (3.0%) according to Edison Trends. More restaurants will jump into the bandwagon in the foreseeable future, and it’s not hard to see why.

Food delivery and curbside pickup seem like the only way restaurants could ever hope of earning a decent income during this pandemic. It’s incredibly hard, if not impossible to profit with restaurant check-ins at only half the capacity. But while delivery apps do keep our restaurants on track, they also come at a hefty price (10-30% commission fees).

Customers also like the fact that they don’t have to wait long lines or risk catching the bug along the way. Depending on how well the restaurant and delivery service are, the experience should almost be the same as in the restaurant. But again, there’s a price to pay for all the convenience of using the app – and it’s not cheap.

Fortunately, many restaurants are starting to find more competitive ways without relying on third-party delivery apps. Some options include offering their own online orders for curbside pickups or even doing staff deliveries.

The problem with most restaurants is they don’t know where to start and they need to somehow make these different pieces to work together. (Think restaurant website, online menu, payment processor, mobile app, driver app, CRM, automation, POS, etc.) Done correctly, you can almost guarantee success in a little less than a month.

This also means fewer outlays and less markups so it’s a win-win for both you and your customers.

Doing Your Own Delivery

Restaurants already doing food deliveries got the upper hand during the onset of the pandemic. Those who didn’t were caught off-guard, but it became a wake-up call for everybody. Pretty soon, almost every restaurant is doing food delivery in one form or another like hiring delivery drivers, using third party delivery apps, or a combination of both.

However, nothing beats doing your own deliveries. The problem with third-party delivery apps is you have no control what happens after the food leaves your kitchen. You may have the best fries in town, but who knows if they will arrive a soggy mess or not.

Another reason why staff deliveries are becoming increasingly popular among restaurants is the cost. Staff deliveries are way cheaper compared to using third-party delivery apps. This, of course, doesn’t take into account marketing, cloud storage, and maintenance costs which are often bundled into the delivery app.

For most traditional restaurants, it’s just old-school telephone, paper and pen for taking orders, and a trusty old bike or scooter for deliveries. Rather slow compared to high tech delivery service with all the automation and guidance systems. Imagine if they had the systems in place and started taking online orders vs. just walk-up and phone orders. I could only think of sales doubling or tripling in less than a month.

Now we mentioned cost and why people are slowly moving away from third-party delivery apps. One thing we noticed is that some of these apps ask for the 30% even when the customer came to pick it up or you delivered the food yourself. It doesn’t make any sense.

We figured out a way to accomplish the same (and more) without you having to break the bank using DeliveryBizConnect should you decide to start doing your own deliveries.

Virtual Restaurants (Cloud Kitchens)

Another trend we’ll see in the food delivery industry is the rise of the so-called “virtual restaurant” or “cloud kitchen.” As you might have guessed, these restaurants don’t have a physical presence. You won’t find them on Google Maps, and if you do, they’d only do takeouts and curbside pickups. They exist mainly for online orders and deliveries.

There’s a couple of reasons why virtual restaurants are becoming more popular among restaurant startups. Cost is a big one. The upfront cost is significantly lesser compared to opening a physical storefront. The same goes for overhead costs.

Another reason is the low barrier to entry. Anyone who has a knack for a particular type of cuisine can start his own cloud kitchen. Set up your home kitchen, hire some extra set of hands, partner up with a delivery service, sign a few papers, and that’s it. You’re in business.

Cloud kitchens also have the option to expand, opening physical storefronts, after attracting a large market. So there’s plenty of options to go around with all the flexibility and nimbleness that virtual restaurants have. However, there are some caveats to be aware of.

Cloud kitchens rely heavily on third-party delivery apps – everything from customer acquisition, online orders, payments, and deliveries. Their whole business depends on it. In other words, any sudden change in the system, like fees, rankings, or algorithms can have a dramatic effect on their businesses.

The solution? Create your own system. Make the business truly yours by building your own personal brand whether it’s through virtual restaurant websites, mobile apps with your own personal branding, driver app for your own fleet of drivers, CRM, loyalty programs, automated newsletters and a host of other features.

Now, this might all sound like a lot, but we have created a system that lumps it all together in one complete package (DeliveryBizConnect), so you won’t have to go around and try to fit them all together yourself.

Delivery Optimized Menu

Customer behaviour has changed a lot since the pandemic. People eat out less often. They get their food online, and restaurants do their best to make it feel like a real restaurant experience. You don’t want them waiting too long to get their food and they should arrive hot and fresh.

Restaurants might have to cut back on certain menu items that don’t travel well or take too long to prepare and cook. Or, at least, they should be able to make some modifications to make them delivery-friendly. Some popular examples include casseroles, lasagna, burrito, deli sandwiches, marinated protein, chicken wings, burger, fries – somewhere along those lines.

Another option to optimize the menu for delivery is tweaking the food so it locks in all the goodness and stays crisp throughout the trip. For instance, make French fries a bit thicker than usual, or make your batter a lot crispier for your chicken wings so they arrive kitchen perfect when they get there.

Needless to say, you need to be as fast as possible using the quickest route for your food delivery. Popular apps like Uber Eats and Grubhub have this sorted out using a delivery optimized driver app. To date, Uber Eats holds the record for being fastest in terms of food delivery.

DeliveryBizConnect lets you do just that but with more features than you could imagine for the same price range.

Grocery Delivery

Another trend to watch out this year is the grocery delivery service. Think Amazon Fresh, Instacart, and FreshDirect. It’s a welcome option, especially for those who prefer traditional home-cooked meals over delivery-optimized food. It also allows for more freedom on your daily menu without having to leave home or spend hours waiting in the check-out line, increasing the risk of infection.

Grocery delivery experienced an uptick in places where people were mostly cooped up due to quarantine restrictions. But with the economy re-opening, people might revert to buying their groceries in-store.

As of now, it’s hard to tell whether we would come out of this completely, or it is something we’ll eventually get used to as part of our new reality. Good to know we can still get our groceries done, just in case, through these grocery delivery apps.

Need Small Business Advice?

We want to reach out and talk with you through our FREE 45-minute business consultation where we can discuss some solutions to get you through the pandemic.

We layout every possible means to keep you in business, whether it’s through LinkedIn, Facebook, Twitter, email series, sales funnels, landing pages or business directories.

Download SBD Sales and Marketing Automation App for your mobile and keep tabs on your business in the comfort of your homes.

Best Delivery Software for Restaurants

It is not easy to find the Best Delivery Software for Restaurants. In fact you need a Food Delivery System including a Food Ordering App, a Food Delivery App, and a Driver Tracking App.

Telephone Take-Out and Delivery Orders coupled with online take out orders are key to restaurant survival. See how easy your Telephone Orders can be handled with DeliveryBizConnect. With auto customer lookup from phone number or email, automatic splitting of first name and last name, google address lookup to avoid errors, order history visibility, Delivery Orders or Pick up Orders, Paypal Payment integration, and simple order interface it is easy.

Watch to the End to see Route Optimization and the Driver Tracking App.

Subscribe to our Channel, and check us out at https://deliverybizconnect.com

Get prepared for coronavirus 2nd shutdown today by building your restaurant database and ability to offer Self Delivery of your Restaurant orders. Our food ordering app and food delivery app is like having your very own Uber Eats.

https://DeliveryBizConnect.com?trk=yt makes maintaining restaurant take-out and re-opening regulation compliance profitable by collecting customer data at the door painlessly for skeptical staff.

https://DeliveryBizConnect.com?trk=yt Restaurant CRM combined with POS converts 83% to update list subscribers generating a 25% increase in sales by enhancing your restaurant marketing. You are empowered by restaurant data to use to invite your customers to order take-out after a great dine-in experience.

We also help you increase restaurant sales 30% with your own online Restaurant Take Out Order QR Code Menu vs. phone orders which all feeds data to your restaurant CRM.

As a result enabling QR Code Menu Touchless Dine In ordering for your restaurant as well.

Our Food Ordering App enables Mobile ordering generating another 11% in Restaurant Take-Out Sales.

Do local deliveries with your own staff with our Restaurant Delivery App complete with Driver Tracking App increasing profit 20% with higher customer satisfaction.

Find out how you can up your restaurant marketing AND rapidly grow your restaurant business at https://deliverybizconnect.com?trk=yt

Contact Dennis Wilson @ +1 604-900-2384

How to Create a Deal in DeliveryBizConnect’s Local Business Directory

Need to increase restaurant sales? Craig Peloquin cover how to set up a Deal or Special Offer to attract customers looking to buy local from DeliveryBizConnect’s Local Business Directory to your Restaurant.

The best restaurant marketing strategies today revolve around Food Delivery App, Food Ordering App, and Restaurant Mobile app, DeliveryBizconnect.com joins all the pieces together for you.

Please Subscribe to our YouTube Channel: http://twt.bz/yt where we focus 100% on ways to Increase Restaurant Sales with things like a Loyalty Program, a Referral Program using a restaurant CRM (customer relationship management) to increase your restaurant marketing with things like email marketing, sms marketing, and social media marketing.

DeliveryBizConnect is your full Restaurant CRM Solution to Increase your restaurants sales with specific covid 19 features to help you be more efficient with covid 19 restaurant guidelines and even help you protect your restaurant in the case of a coronavirus second wave lockdown.

So just what all can DeliveryBizConnect.com and our team do to help you INCREASE your restaurant Sales WHILE helping you prepare and protect you from a Coronavirus second wave and another Covid 19 Lockdown?

DeliveryBizConnect.com Restaurant CRM comes complete with:

  • Local Business Directory Listing to Drive Sales
  • Check In for Dine In Covid-19 Contact Tracing Guideline Compliance
  • QR Code Menu for Touch-less Dine In
  • Online Order Menu for Take Out and/or Self Delivery
  • Food Ordering Website for Curbside Pickup and/or Self Delivery
  • Mobile App Branded to you for your customers includes
    • Food Ordering App for Mobile Orders
    • Food Delivery App for Real Time Order Tracking
    • VIP Updates List delivery by Push Notification
  • Driver Tracking and Routing App with Route Optimization
  • Restaurant Loyalty Program
  • Restaurant Referral Program
  • Restaurant CRM
    • email marketing
    • sms marketing
    • social media marketing
  • Real Time Facebook Support Group

Learn more at: https://deliverybizconnect.com or give Dennis Wilson and Craig Peloquin a call at: +1 604-900-2384

How to Create your Buy Local Directory Listing in DeliveryBizConnect

Create your Buy Local Directory Listing in DeliveryBizConnect

Need to increase restaurant sales? Craig Peloquin will cover how to set up your DeliveryBizConnect.com Local Business Directory Listing to increase your restaurant sales by getting more customers looking to buy local and support local.

Please Subscribe to our YouTube Channel: http://twt.bz/yt where we focus 100% on ways to Increase Restaurant Sales with things like a Loyalty Program, a Referral Program using a restaurant CRM (customer relationship management) to increase your restaurant marketing with things like email marketing, sms marketing, and social media marketing.

DeliveryBizConnect is your full Restaurant CRM Solution to Increase your restaurants sales with specific covid 19 features to help you be more efficient with covid 19 restaurant guidelines and even help you protect your restaurant in the case of a coronavirus second wave lockdown.

So just what all can DeliveryBizConnect.com and our team do to help you INCREASE your restaurant Sales WHILE helping you prepare and protect you from a Coronavirus second wave and another Covid 19 Lockdown?

DeliveryBizConnect.com Restaurant CRM comes complete with:

  • Local Business Directory Listing to Drive Sales
  • Check In for Dine In Covid-19 Contact Tracing Guideline Compliance
  • QR Code Menu for Touchless Dine In
  • Online Order Menu for Take Out and/or Self Delivery
  • Food Ordering Website for Curbside Pickup and/or Self Delivery
  • Mobile App Branded to you for your customers includes
    • Food Ordering App for Mobile Orders
    • Food Delivery App for Real Time Order Tracking
    • VIP Updates List delivery by Push Notification
  • Driver Tracking and Routing App with Route Optimization
  • Restaurant Loyalty Program
  • Restaurant Referral Program
  • Restaurant CRM
    • email marketing
    • sms marketing
    • social media marketing
  • Real Time Facebook Support Group

Learn more at: https://deliverybizconnect.com or give Dennis Wilson and Craig Peloquin a call at: +1 604-900-2384

How to Create Referral Marketing Restaurant Program or JV in DeliveryBizConnect

Referral Marketing Restaurant Program

A restaurant referral program can be a very fast way to increase sales as long as you have a way to manage. It can really add to your restaurant marketing efforts! In this video Craig Peloquin will cover how to set up your Referral Marketing, Joint Venture, or Affiliate Marketing program in DeliveryBizConnect depending on what you want to name it!

Please Subscribe to our YouTube Channel: http://twt.bz/yt where we focus 100% on ways to Increase Restaurant Sales with things like a Loyalty Program, a Referral Program using a restaurant CRM (customer relationship management) to increase your restaurant marketing with things like email marketing, sms marketing, and social media marketing. DeliveryBizConnect is your full Restaurant CRM Solution to Increase your restaurants sales with specific covid 19 features to help you be more efficient with covid 19 restaurant guidelines and even help you protect your restaurant in the case of a coronavirus second wave lockdown.

So just what all can DeliveryBizConnect.com and our team do to help you INCREASE your restaurant Sales WHILE helping you prepare and protect you from a Coronavirus second wave and another Covid 19 Lockdown?

DeliveryBizConnect.com Restaurant CRM comes complete with:

  • Local Business Directory Listing to Drive Sales
  • Check In for Dine In Covid-19 Contact Tracing Guideline Compliance
  • QR Code Menu for Touchless Dine In
  • Online Order Menu for Take Out and/or Self Delivery
  • Food Ordering Website for Curbside Pickup and/or Self Delivery
  • Mobile App Branded to you for your customers includes
    • Food Ordering App for Mobile Orders
    • Food Delivery App for Real Time Order Tracking
    • VIP Updates List delivery by Push Notification
  • Driver Tracking and Routing App with Route Optimization
  • Restaurant Loyalty Program
  • Restaurant Referral Program (joint venture, affiliate program)
  • Restaurant CRM
    • email marketing
    • sms marketing
    • social media marketing
  • Real Time Facebook Support Group

Learn more at: https://deliverybizconnect.com or give Dennis Wilson and Craig Peloquin a call at: +1 604-900-2384

How to Have my Own Food Delivery App for Your Restaurant

my own food delivery app

In this video Dennis Wilson will share with you exactly How to Have My Own Food Delivery App for My Restaurant so you can do your own food delivery.

You will need 3 components:

– Food Ordering App
– Food Delivery App for Restaurant
– AND Driver Tracking App

Just like having the power of your own Uber Eats for Restaurant Owner! There are 3 ways to How to have my own food delivery app for my restaurant.

Here are time stamps to help you short cut or skip around in the video to what parts of Food Delivery App for your restaurant interest you.

DeliveryBizConnect Comes with:

Here are time stamps to help you short cut or skip around in the video to what parts of Food Delivery App for your restaurant interest you.

– Free Solutions 0:01:00
– Paid Solutions 0:01:021
– Hybrid Solutions 0:01:34

What things are needed for a complete Food Delivery System? 0:01:51

– How to make a Food Ordering App 0:02:07
– How to make a Food Delivery App 0:02:34
– How to make a Driver Tracking App 0:02:52

What are the Benefits of Having a Food Delivery System? 0:03:36
What are the Challenges of a Food Delivery System? 0:04:25

How to make a Food Delivery system for FREE? 0:05:42
– Free WordPress Plug-ins? 0:06:10
– Free App Builders? 0:07:00
– Be Careful of FREE but NOT FREE 0:07:47

What are the paid options to create a Food Delivery System? 0:08:23
– Food Delivery App Development Costs 0:09:07
– Website Developers app 0:10:12
– Existing Food Delivery Systems you can Buy or license 0:11:07

How to Have my Own Restaurant Delivery App Summary 0:12:04

What does DeliveryBizConnect.com Have? 0:12:22

If you prefer to just see a food delivery app solution for your restaurant with Do it Yourself, or done for me, or done for you options you can buy vs build and have a helping hand to set up for maximum return your own but still have it branded to you, skip to 11:07.

DeliveryBizConnect.com Comes with:

– Check In / Out System for Dine-In customer data collection for Covid Tracing Regulations where applicable.
– QR Code Menu for Touchless Dine In experience.
– Online Order Menu for Take Out and/or Delivery.
– Food Ordering App branded to you for your Customers Mobile Ordering and Dine In Check-in
– Driver App for your Drivers
– Run your own Loyalty Points Program
– Have your own Referral Points Program
– FULL Restaurant CRM for Automated follow up and email marketing and marketing automation.

We also have done for me and done for you options.

How Much Does a POS System Cost for a Restaurant in Vancouver?

A lot of restaurant owners ask us, “How much does a POS system cost for a restaurant with apps like Upserve, TouchBistro, and DeliveryBizConnect?” We looked into 5 of the most popular brands to help guide you in choosing the right mobile POS system for your restaurant.

If you’ve never used any POS, here’s why you should consider mobile over traditional POS system.

Mobile vs. Traditional POS Systems

Traditional POS systems are purpose-built with their own dedicated hardware and software. Typically all parts such as cash drawer, monitor, barcode scanner, receipt printer, etc. are made to company specifications.

Mobile POS systems can run on existing hardware such as desktop PCs, laptops, tablets, and smartphones. You may also connect peripherals just like any traditional POS. Some POS systems like Toast may require using their own proprietary hardware.

On average, a traditional restaurant POS system can go from $5,000 to $7,000 for the hardware alone and around $600 to $1,000 for the software. With mobile POS, you’d expect somewhere between $40 to $100 per month or roughly $900 annual subscription fee per device.

Why Restaurants Are Switching to Mobile POS Systems

The biggest draw with mobile POS is versatility. POS technologies like Square Card Reader enable smartphones to take card payments. Restaurant CRMs like DeliveryBizConnect allow online orders and touchless ordering via QR code.

Cloud storage is also an important feature of Mobile POS systems. Mobile POS keeps all your data in the cloud while temporarily stores some of it in your device in case the internet goes down (offline mode).

Let’s look at some popular options and see which one fits the bill.

Popular POS Systems for Restaurants in Vancouver

DeliveryBizConnect

DeliveryBizConnect is offered at only $99/month with a 30-day money-back guarantee. They offer a done-for-you (DFY) solution where they setup everything from your 3-page restaurant website to your online ordering menu and mobile app with your own personal branding.

Here’s what’s great about DeliveryBizConnect. It’s not just any other POS system – it’s a complete, 360° rapid growth solution designed to help restaurants cope with the “new reality.” In fact, POS is just one among many other features that make DeliveryBizConnect stand out from all other POS systems. These include:

  • 3-page website
  • Online ordering system
  • Touchless ordering via QR code
  • Cashless transactions
  • Customer check-in/checkout for contact tracing
  • Branded mobile app for your loyalty programs
  • Route optimization for doing your own deliveries
  • Driver app for tracking deliveries
  • Push notifications
  • Full CRM features
  • Sales and marketing automation

We researched every POS systems out there but haven’t found any that includes all features listed here at a $99/month price point. DeliveryBizConnect currently waived the $349 setup fee to help out restaurant owners until restrictions are fully lifted. In other words, if you get DeliveryBizConnect now you save $349.

So why is it important to have all these features in your POS system?  Your goal is to grow as fast as possible, maintain customer loyalty, and increase sales during and after the pandemic. When we come out of this, you have the edge and possibly come on top of other restaurants in your city.

Or, heaven forbid, we come across a “second wave”, you’d be able to withstand the shock of lockdowns and quarantine restrictions. (Online, touchless ordering, check-in/checkout function, and doing your own deliveries are especially critical.)

Upserve (formerly Breadcrumb)

Offered in Core ($119/month), Pro ($249/month), and Pro Plus ($399/month). Restaurant owners love it for being intuitive, as well as the data collection, analytics, online ordering and CRM. However, these features are only available in Pro and Pro Plus. It doesn’t have PayPal integration and only uses its own payment processing. POS works both on Android and iOS devices.

Touchbistro

POS license starts at $69/month just for the basic POS function including menu and table management, and 3rd party integrations (you get to choose your own payment processor). You can add online ordering starting at $50/month and gift cards at $25/month for your restaurant loyalty programs. It’s also very intuitive and visually appealing. Restaurants can try it out free for 7 days. POS works exclusively on iOS devices.

Toast

Starter Kit starts at $999+$75/month which includes Toast’s restaurant-grade POS hardware (terminal, card reader, cash drawer, and receipt printer). It’s nearly as a good as Touchbistro except that it doesn’t support third party integration for payments and forces you to use its own credit card processing service. POS works exclusively on Android devices.

Square

Not really a restaurant POS but more of a general-purpose POS system for all types of buisnesses. It’s ideal for small restaurants with a fairly small customer base. First of all, it has no monthly fee. You just pay 2.6% + $0.10 per tap or swipe. However, 2.6% starts to feel a bit pricier as you get more transactions per month. Sooner or later you’ll need to transition to a monthly payment scheme offered by other POS systems. Square POS works both on Android and iOS devices

So Which POS System Is Best?

Ultimately, it all comes down to your specific needs.  There’s no one-size-fits-all POS for every restaurant. For short-term solutions, you may try something like Square or Touchbistro. But if you’re looking for rapid, long-term success for your restaurant even after quarantine restrictions are lifted, DeliveryBizConnect should come on top of your list, no question.

Watch our Proven 9-stage “New Reality” Plan and see how this would work out for your restaurant business

or, you can download the PDF here.

Need Small Business Advice?

We want to reach out and talk with you through our FREE 45-minute business consultation where we can discuss some solutions to get you through the pandemic.

We lay out every possible means to keep you in business, whether it’s through LinkedIn, Facebook, Twitter, email series, sales funnels, landing pages or business directories.

Quick Guide on Setting up Your Restaurant Online Ordering System

Keeping up with today’s “new normal” highlights the importance of online orders and deliveries. It actually costs more not to have a restaurant online ordering system with dining and check-ins running at only half the capacity. If you’ve never tried one or needed something better, now’s the right time to dip your hands into it.

Which Restaurant Online Ordering System is Right for You?

When we think food delivery, the first thing we think about are mobile apps like Uber Eats and Grubhub. It’s the quickest route to get you started with online orders and delivery.

But there are a couple more ways to set up your own online ordering than just using third-party delivery apps. There are basically 3 ways to set up your online ordering system:

1. Third-party delivery apps. The most popular choice, but not necessarily the cheapest for every kind of restaurant. You might have ordered food yourself through one of these apps on your smartphone. Setting up is relatively easy but there are tradeoffs to be aware of.

  • Pros – hassle-free sign up and set up, widest reach, can be great for customer acquisition
  • Cons – 10-30% commission on every sale, poor delivery can affect your ratings

2. Restaurant websites. Popular among tech-savvy restaurant owners. It’s like owning a regular website purposely built for taking online orders from visitors. They’re mobile responsive so the experience is almost the same with third-party delivery apps.

  • Pros – you have full control and you only pay a flat fee for maintaining your site
  • Cons – setting up can take a while, requires third-party integration to work well

3. CRM-based delivery apps. Customer relationship management (CRM) is an excellent sales and marketing tool for any type of business. If you’re lucky, you might stumble into one of these specially designed CRMs that allow you to take online orders and deliveries.

  • Pros – you get the best of both worlds of running a fully functional restaurant website plus sales and marketing automation
  • Cons – they’re not easy to find (we’ll help you find one at the very end)

Let’s go through the process of setting up using 3 different methods.

Signing up to a Third-party Restaurant Online Ordering System

You go to their website, type in your restaurant details and hit submit. The app team will decide if your restaurant is a good fit. You’ll get a call or email approving your request and continue with the sign-up process. Log-in to your account and start setting up your online menu. It usually takes 1-2 days before your menu items are posted on the ordering app. Any changes you make on your online menu might also take 1-2 days to take effect. You then have to hook it up to your receipt printer to be printed and processed in the kitchen.

Some platforms allow you to use your own driver but they also need approval or certification by the app company. This greatly reduces your running expenses, considering they take up to 30% commission when you let them do the deliveries. You can offset this big chunk by charging delivery fees, but it doesn’t compare to having your own staff doing your deliveries. Over time, you may want to transition to having your own online order and delivery unless you’re really making it on third-party delivery apps.

Try our Break-even Calculator to see how much orders you need to start making profits.

Creating Your Own Restaurant Website

You start by choosing a website building platform like Wix or WordPress. Use the restaurant template and tweak it to your heart’s content. Or, you can outsource web experts to do this for you.

You’ll need to purchase your domain name and pay for hosting if your want to make the site truly your own. It’s basically renting server space to put in all your data which also includes how much bandwidth you need to handle all the traffic. You only pay server fees as opposed to paying 30% commissions on every sale. In most cases, this is way cheaper when you consider the monthly average you lose on third-party delivery apps.

Next, you need to integrate an online ordering platform for your restaurant website. Gloria Food app offers this for free where you can literally have your online menu on your restaurant website within minutes. You have total control of everything, including online checkouts and deliveries. Payments go straight to your bank account or payment processor and Gloria Food app won’t take commissions on every sale. You only pay a flat fee to connect your ordering system to your payment gateway. Hook it to your receipt printer for printing and processing same with any other delivery app.

Once you have online presence, you need to get the word out so people will start coming to your site. Gloria Food app also offers a paid option to help you with marketing. This includes sales optimized website, advanced promo marketing, and branded mobile apps. Add all these and you’re looking at around $1,000 to $2,000 per year. It’s a decent amount but relatively cheaper compared to using third-party delivery app.

You can still do your own marketing via social media and so on, but you need more than one approach to make it actually work. You need a 360° solution which encompasses everything from website setup to mobile marketing.

This brings us to our third method.

Using CRM to Build Your Web Presence and Your Own Restaurant Online Ordering System

CRMs are great for building web presence, allowing you to market your business with sales and marketing automation. And, with the latest addition of online ordering, delivery, and other restaurant functionality, there’s no need to shop around finding all these different pieces. It’s essentially an all-in-one package.

We promised to find you one so we’ll use DeliveryBizConnect and show you how it’s done. Simply go to the website and sign up to get your own account. You’ll get a 3-page website automatically built from your DeliveryBizconnect listing details. You can generate as many as you like for whatever purpose you need it for. Here’s a quick video on how easy it is to set up your online menu and start taking online orders with DeliveryBizConnect

As you can see, it’s almost like having your own restaurant website. You don’t have to get approved and you don’t have to pay commissions – ever. You’re completely in control from setup to checkout and delivery.

If you’re curious how this works, here’s how you handle different types of orders using DeliveryBizConnect:

One more thing. Because it’s a CRM you don’t have to go elsewhere to get the word out. DeliveryBizConnect is a full-on sales and marketing automation custom-built for restaurants owners during these challenging “new reality” we’re facing. This includes mobile app with your own personal branding, push notifications, as well as a driver app for doing staff deliveries. So there’s literally nothing else to look for.

Need Small Business Advice?

We want to reach out and talk with you through our FREE 45-minute business consultation where we can discuss some solutions to get you through the pandemic.

We lay out every possible means to keep you in business, whether it’s through LinkedIn, Facebook, Twitter, email series, sales funnels, landing pages or business directories.