Increase Restaurant Sales

Who Are We and What do we do?

What if DeliveryBizConnect.com could show you How to, almost automatically, add $8400/month to your cashflow over the next 6 to 8 months?

DeliveryBizConnect.com is the antidote to the pain and suffering thrust upon the restaurant industry by the big 3 pickup and delivery apps.
Your restaurants can increase sales 23% over the next 6 to 8 months while working towards being able to turn the 20% to 30% major delivery apps off.
DeliveryBizConnect is an Online and Mobile ordering platform with built in CRM, but we do things very differently. Some would say even opposite to the expensive 3rd party delivery apps.

WHAT IS THE SAME?

The DeliveryBizConnect.com platform consists of three components similar but different than the other major Delivery Apps. The basic components of the system are:

OUR FIRST DIFFERENCE

$8400/month difference for you...

Let’s look at how it works.

Your Current Website Order Entry Route

Your Current Website Order Entry Route

We propose you have simple Order Pickup and Order Delivery buttons. These buttons link to DBC’s appropriate ordering page, or our hijack maximization page.
For maximum conversion it is important to eliminate all the big app logos. If they are shown, customers will choose to use the one they have the most points or best deals with. If they are not shown, customers take your desired action of placing an order directly through you where they can be converted to a pickup order or our 3.33% delivery service with our premium drivers.

Suggested Website Order Entry Route

Suggested Website Order Entry Route

When they click “Order Pickup”

You will have your site send them to our Pickup Order menu Page. We have mocked this up for you here: (you can do a test order from here; it is not final, just enough to allow you to play with it)

Order Pickup

You can see it offers up any discount offers you have available first.

Now with Deal Applied

You can make as many menus as you wish. Your pickup menu, delivery menu, dine-in menu, and catering menu can all be different. You can make them display only or interactive menus for online/touchless ordering and credit card payment.

When they click “Order Delivery”

We give you two options.

First Delivery Configuration Option

Use our maximum Data Collection and Conversion block page, the “hijack” page. Conversion text shown can be customized to anything you wish to send. You also have control of these pages to edit anytime your team sees fit.

If They Select “Pickup”

They will be taken to the pickup order page and be able to claim the free item. You can also offer a discount as an amount or % instead of an item. We suggest a low-cost, high value item instead as it generates larger value in customer’s mind. I randomly selected Hummus appetizer. The pages are the same as the pickup example above.

If they select “Deliver with Alternate Service”

It will trigger our system to look for one of our premium drivers.

Our Safety Valve

If for whatever reason all our drivers are busy, our safety valve feature allows you to select your favourite big app for the customer to be redirected to.

Hijack complete. 20% to 30% of order is saved anytime we can convert to a pickup, and only 3.33% delivery fee when we can not. Average savings of $6.50/order. BONUS: you own the data of all orders you successfully convert.

 

First Delivery Configuration Option

We can set the system to simply accept the delivery order by our driver without trying to convert them and send them to your preferred big 3rd party app in the case of our drivers being engaged. 

You will still benefit from collecting data of all deliveries we do for you, but you will miss out on converting many of them to pickup orders which are less disruptive to your business and allow you to keep relationships with customers alive.

OUR SECOND DIFFERENCE

We brand our app and online ordering website to your restaurant, not our brand. Our app becomes your app.

We have shared some screen captures of the website, so now let’s share a few from the app.

This is what any customers you had join from your special QR Code we share below see every time they open the app.

You see The Great Greek permanently attached featured at the top of the restaurant directory listing.

When they click on your restaurant, they see whatever system options you have enabled to show. Here is where they place an online order as well as check out your deals you have available. They can also subscribe to your update list.

Here is where they can select a Deal or View Deals.

This is how a Mobile order starts. First, they select Pickup or Delivery.

Marketing Materials and the Conversion Process

Here are some samples of the various marketing materials we include in the DBC Sales Maximization package for $199.99 with a 60 Day money back guarantee.

4 x laminated “table talkers” we include in our $199.99/location DBC Sales Maximization package including pre-programmed Tablet and Marketing Materials.

We also include 2 x laminated “signs” letter sized versions double sided of the table talkers with suction cup for handing on windows.

 

200 initial Conversion Inserts you put in the bag of any pickup or delivery orders and seal the bag well. (Check with your third-party app contracts as some apps frown upon this)

These are three ways in addition to the special Hijack Delivery link we use to help get your customers to download the app and learn about your new online ordering during a dine-in or pickup experience.

When your customer downloads from your QR Code, they are permanently attached to your branding and locked to the top of directory.

The QR codes and URL on these sample table talkers are live and will take you to the appropriate app store for your device, get you to download and app, and as you register it, you will become permanently attached to the Great Greek location.

Marketing Materials and the Conversion Process

Do you have a competitor or two in your immediate area you wish didn’t show up in the other delivery apps?

You will be thrilled to know we allow you to remove any restaurant you don’t want your customers to see.

THIRD

We give you back control of your customer interactions.

We don’t get involved with any customer complaints. Your customer calls you directly, not us, so you can handle things your way. You will have noticed it is your restaurant phone number showing in previous images of online ordering, and it is your number embedded in the app.

We are sure you have experienced charge backs with the other apps?

I have heard from other restaurant owners that a customer can pick up the phone, call the customer service hotline, and even the smallest of complaints, like my coffee was too hot, get a partial or full discount – They are JUDGE, JURY and EXECUTIONER…has this happened to you?

Our restaurant owners have shared that they save hundreds of dollars a month in charge back fees with our platform…many times the cost of our monthly subscription.

FOURTH

It’s your customer data. We help you use it to increase sales.

Customer data is automatically collected for YOU to use in our built-in restaurant CRM with SMS/text and email follow up. This can increase your sales 23% over 6 to 8 months.

Imagine filling your restaurant with dine-in customers on a slow day with the push of a button.

Sawbuck’s Pub did a simple text blast to 1000 customers offering a free Shrimp Appy to anybody who ordered a Molson product before the end of the hockey game. They saw over $1500 in new sales by the end of the night, of which 80% were from customers who came in from the text blast.

As your automatically collected customer database grows over the next 6 to 8 months, you will be able to turn off the other delivery apps on busy days and not see a reduction in sales – and see an 80% savings in delivery fees!!

When they don’t find you on the other delivery apps, they will find your new Online and Mobile ordering with Free pickup and 3.33% deliveries.

Jose, at Ay Chihuahua, called one day not sure if he had a complaint or needed to say thank you. His kitchen was overwhelmed one night after 8 months on our platform. He turned off the other delivery apps hoping to relieve stress in his kitchen. Instead, OUR tablet blew up with pickup and delivery orders. A major financial home run for him and his staff, as they now get tips with our split tipping.

Now, you use the Big 3rd Party Apps for lead generation on slow days, where it’s worth spending 30% to get a NEW customer. We agree paying 30% to get a new customer is worth the price…the first time…but it isn’t fair to pay on the 2nd, 3rd, 5th or 10th order – because your customer loves your food and has no way to place an order but use the big American apps.

FIFTH AND FINALLY

We have a customer sharing program where we can bring you new customers.

At times, our clients feel they should block every restaurant in their area so nobody but themselves show up in the DBC Food Ordering app.

We have found this is not the best case for increasing restaurant sales. Why? Customers only think about the app if they want to have your food again. If other restaurants are available in the app, and your customer is hungry, they may open the app NOT thinking of your food in particular, but when your branding shows up and you are locked to the top, this imprinting increases the likelihood that they will order from you again.

We have seen as much as 11% of people who scrolled through other restaurants to come back to the one that introduced them to the app.

Our customer sharing program incentivizes a restaurant to utilize our promotional materials to build app downloads.

The main reason this is important is to gain the ability to send push notifications at very low cost and with much greater speed than a Text/SMS campaign can be sent.

The secondary reason is should they choose to get into our customer sharing program, anytime a customer connected to them DOES go and place their first order from another restaurant on the DBC platform, they get 4% of the order total credited towards their account, reducing their fees.

What Does it Cost?

Our cost to onboard a customer is about $500 which includes building your menu and online-ordering pages, building your new branded version of our mobile app, making all our promotional materials branded to you, purchasing, and setting up your tablet and paying shipping.

We subsidize the cost by $300 when you buy our DBC Sales Maximization package for just $199.99…and, if you don’t see the results we have shared within 60 days, return the tablet for a full refund. No risk to you or your Franchisees.

How do we Make Money?

1. Our Delivery fee of 3.33%

a. Our premium drivers get paid $3.99/order plus tip but are guaranteed a minimum of $7/delivery.
b. Example 1: $30 Order, 10% Tip, you charge your customer a $3.99 delivery fee. (You can make this more or less as you see fit but driver still is paid his minimum $7)

i. Premium driver gets, $3.99 + $3 Tip = $6.99 so you would top up $0.01 plus our 3.33% fee of $1 = Total Cost of Delivery $7.99

  1. You Recovered $3.99 from your customer
  2. Tip Covered $3
  3. You paid net cost for this delivery $0.01 Top Up + $1.00 DBC Delivery Fee = $1.01
  4. If you paid 20% on other apps, you would have paid $6.00 – DBC Saved you $4.99

    a. The Big Apps DOUBLE DIP – Your customer would have still paid the other apps a $3.99 or so flat fee for delivery. The biggest app adds an additional 10% service fee to your customer on top. Customer pays other apps $3.99 minimum in addition to the $6.00 they charged you.

c. Example 2: $30 Order, 10% Tip, you charge your customer a $0.99 delivery fee. (You can make this more or less as you see fit but driver still is paid his minimum $7)

i. Premium driver gets, $3.99 + $3 Tip = $6.99 so you would top up $3.01 plus our 3.33% fee of $1 = Total Cost of Delivery $4.01

  1. You Recovered $0.99 from your customer
  2. Tip Covered $3
  3. You paid net cost for this delivery $3.01 Top Up + $1.00 DBC Delivery Fee = $4.01
  4. If you paid 20% on other apps, you would have paid $9.00 – DBC saved you $4.99
    a. The Big Apps DOUBLE DIP – Your customer would have still paid the other apps a $3.99 or so flat fee for delivery. You likely would get billed any discount from the $3.99 set delivery fee, and the biggest app adds an additional 10% service fee to your customer on top. Customer pays other apps $3.99 minimum in addition to the $6.00 they charged you.
d. Example 3: $100 Order, 10% Tip, you charge your customer a $3.99 delivery fee. (You can make this more or less as you see fit but driver still is paid his minimum $7)

i. Premium driver gets, $3.99 + $10 Tip = $13.99 so you would top up $0 plus our 3.33% fee of $3.33 MAX $2.50 = Total Cost of Delivery $2.50

  1. You Recovered $3.99 from your customer
  2. Tip Covered $10
  3. You paid net cost for this delivery $0 Top Up + $2.50 Max DBC Delivery Fee = $2.50
  4. If you paid 20% on other apps, you would have paid $20.00 – DBC Saved you $17.50
    a. The Big Apps DOUBLE DIP – Your customer would have still paid the other apps a $3.99 or so flat fee for delivery. The biggest app adds an additional 10% service fee to your customer on top. Your customer would pay other apps $3.99 minimum, up to $13.99.

2. Our Subscription fee of $99.99/month

a. Once we have helped your restaurants get over $500 a month in sales through our system, we charge a $99.99 subscription fee to be on our platform…so if you are not making and saving money with our system, we don’t charge you.

Our average client saves over $1500/month or $18,315.90/year. That is before we factor in the savings from no chargebacks.