What is Restaurant CRM?
Restaurant CRM = Happy Customers and LOTS of them!
Automatically collect dine-in, takeout & delivery customer data & automatically do email, text message, and social media promotions to get more customers.
Running a successful restaurant takes more than just delicious food – having the right customer relationship management system can make all the difference.
A restaurant CRM is a customer relationship management system specifically designed for restaurants.
It is used to automatically collect restaurant customer data from dine-in, takeout, pickup, and delivery customers and utilize it in email, text, and push notification marketing to increase sales and get more customers to a restaurant.
Features of a great restaurant CRM include:
- Online and mobile ordering
- Customer segmentation
- Pickup and delivery order management
- Loyalty & rewards programs
- Marketing automation including email, text message and push notification marketing.
- Social Media Marketing
- Traffic and sales analytics & reporting.
- Benefits of using a restaurant CRM include:
- More customers coming to your restaurant
- Increased customer loyalty
- Improved staff productivity
- More efficient operations
- More accurate analytics and insights
- More and better promotional campaigns.
Implementing a restaurant CRM requires:
- Careful selection of software
- Automated data collection and integration
- Monitoring & maintenance.
Done for you solutions are available.
While many CRM software solutions are available, finding the right restaurant CRM requires considering a range of factors including:
- Restaurant specific features
- Implementation complexity
- Customer support by restaurant experts Not software experts.
Find the right restaurant CRM for your business today! DBC Technologies Ltd.
See our Website at: DBCTechnology.com.
DBC Technologies Ltd. provider of Restaurant CRM, Online/Mobile Ordering System, SEO Optimization, Social Media Marketing, Text Message Marketing, & Email Marketing to restaurants around the world.
Our unique approach using “The Bite” to automatically collect your dine-in customer data, then the “Check-in” to always know who your most frequent customers are, and the “Detour” page to convert your high commission rate pickup and delivery orders to your own online ordering system’s PICKUP orders at no commission is a proven system to get more customers into any restaurant. Almost automatically!